Privacy Policy

Learn how we keep your data safe & secure

Privacy Mandate

Farbyte is committed to developing long lasting relationships based on trust and respect of user privacy when accessing our website.

This privacy policy governs the manner in which Farbyte uses, maintains and discloses information collected from customers and users of our website.

At Farbyte we will do everything in our power to ensure that your right to privacy is maintained and protected. This website is not directed at children less than 13 years of age.

Information Collected

Farbyte may request or collect personal information from users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.

Farbyte may collect the following information that identifies you personally, such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone and facsimile numbers
  • URL
  • Credit card information
  • Other billing information

Farbyte may also collect information on how users access the website by using a tracking ID unique to each user through the use of cookies.

You may access information regarding the data that Farbyte retains about you by opening a support ticket, or emailing us.

Information Use

Farbyte may use the personally identifiable information collected for the following purposes:

  • to contact customers regarding products and services, to the extent the user has agreed to, either directly or via its trusted affiliates, independent contractors and business partners.
  • processing client orders
  • comply with data retention legislation, policy & best practices.
  • for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts.

Farbyte will not in any way share this information with a third party, either for free or by selling it, unless you specifically authorise such disclosures.

Log Files

Like most websites, Farbyte uses log files.

This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.

However, none of the information stored in the Farbyte log files, including but not limited to IP addresses, is linked to personally identifiable information.

Information Disclosure

Farbyte may also disclose aggregate, anonymous, data based on information collected from users to investors and potential partners.

In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential.

In case Farbyte is sold, the information collected from users may be transferred to the new owners.

Farbyte may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyse or otherwise store or manipulate data received by Farbyte from its customers.

In all such cases, such third party service providers will be required to treat all such data with the same degree of care as Farbyte and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

Offers & Updates

Farbyte customers and users will occasionally receive information on products, services, special deals, and possibly a newsletter.

Out of respect for the privacy of users, Farbyte presents the option to not receive these types of communications.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement, if for instance, a service is temporarily suspended for maintenance.

Generally, users may not opt-out of these communications, though they can deactivate their account.

However, these communications are not promotional in nature.

Legal Disclaimer

Though every effort is made to preserve your privacy, Farbyte may need to disclose personal information when required to by law.

If it is deemed necessary that such action needs to be taken, Farbyte will comply with judicial proceedings should a court order or legal process be served on Farbyte.

The Farbyte website contains links to other sites.

Please be aware that Farbyte is not responsible for the privacy practices of such other sites.

You are encouraged to read the privacy statements of each and every web site that collects personally identifiable information.

The Farbyte Privacy Policy as described herein applies solely to information collected by Farbyte.

Information Maintenance

The information provided to Farbyte is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Farbyte.

Farbyte employs industry standard security measures to protect the confidentiality of the information.

Although Farbyte cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences.

Any other particularly sensitive information, such as payment details collected for commercial transactions, is encrypted prior to transmission by you to Farbyte.

Your Responsibility

You are responsible for the security of your login credentials, such as usernames and passwords.

Make sure you keep them a safe place and do not share them with others.

Always remember to log out after your session ends, to ensure that others cannot access your private personal information.

You should take this precaution even if you are not using a public computer, such as at a library or internet cafe, but even when using your private computer at home.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. Farbyte may use both session cookies and persistent cookies.

For session cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer's hard drive for an extended period of time (e.g. 30 days). Your web browser help file contains information and instructions for removing persistent cookies.

Session cookies may be used by Farbyte to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing.

Persistent cookies may be used by Farbyte to store, for example, whether or not you want your password remembered, affiliate ID tracking, or other such information.

Cookies used on the Farbyte website do not contain personally identifiable information.

Questions

Any questions concerning this Privacy Policy may be directed to us via our contact page.